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Harassment of council tenants

We aim to deal with harassment quickly and sensitively and can offer you advice and practical help.  

Types of harassment  

Harassment and hate crimes are aimed at someone because of their: 

  • disability 
  • gender 
  • race 
  • faith 
  • sexual orientation 

People who harass others often make no direct contact and may send anonymous, threatening letters instead. Their aim is to cause stress or fear. 

What you can do 

You can contact your Neighbourhood Housing Officer (NHO) about the harassment or call 020 7974 4444. Any information you give will be kept confidential. 

It’s helpful if you keep a record of when you’ve been harassed, including the: 

  • date 
  • time 
  • details of what happened 

What we can do  

We’ll make sure that your NHO visits or interviews you. We’ll also consider whether extra work should be done to make your home more secure. 

In many cases, the most effective way to help is to talk directly with the people alleged to be responsible. We can also refer you to agencies that may be able to provide support. 

If there’s enough evidence, we can take court action against tenants who harass others. In very serious cases, we can also help you move to another area if you think this is the only way you will be safe. However, we cannot always do this quickly as spare properties are in short supply.