Skip to main content

This is the improved Camden website. Tell us what you think.

Fire safety advice for your council home

On this page 

In an emergency 

In an emergency, always call 999.  

Smoke alarms 

Smoke alarms save lives.  

We’re fitting hard-wired smoke alarms in all tenanted flats in purpose-built blocks and street properties.

If you do not have a hardwired alarm yet, you can book a free home fire safety visit from the London Fire Brigade (LFB). Call 0800 028 4428 or visit the LFB website

How you can help 

Test your alarms every week. If the battery has stopped working, contact the repairs team on 020 7974 4444

Do not tamper with or disconnect hardwired smoke, carbon monoxide or heat detectors.  

Plan your escape 

A fire evacuation plan explains how to leave your building safely if there's a fire.

You should make time to understand your evacuation plan - it could save your life.

Find out more about fire evacuation plans for your council home. 

Keep communal areas clear 

You must keep communal areas free of anything that could catch fire or block an escape route. Find out more about fire safety in communal areas

If you need to get rid of large items, book a large item collection

If you have a bike, you can request a space or join the waiting list for a space in one of our existing bike hangars on the Cyclehoop website or the Falco website.

If you need extra storage, you can:

E-scooters and e-bikes 

Fires caused by lithium batteries in e-scooters and e-bikes are on the rise.

Always follow the manufacturer’s instructions for charging and do not store them in communal areas. Find out more about e-scooters and e-bikes.

Smoking

Smoking is a major cause of house fires.

The London Fire Brigade has: 

Visit the Breathe Stop Smoking website if you want to stop smoking.

You cannot smoke in any of the communal areas in Camden’s residential buildings.

Kitchen and cooking safety 

Most fires start in the kitchen.

The London Fire Brigade has advice about cooking and fire safety including:

How to avoid electrical fires

Fires can start from faulty electrical items or overloaded sockets. Electrical work should always be done by a qualified electrician.  

The London Fire Brigade has advice on how to avoid electrical fires.

You can go to GOV.UK to check if an electrical item has been recalled. You can also register your appliance. That means you'll be contacted directly if it’s recalled.

Metal security gates or grilles

Security grilles and gates can be unsafe, and the London Fire Brigade advises against them wherever possible. 

Do not fit security grilles to windows, security doors or gates without our written permission. We will only consider requests that meet the relevant London fire safety guidelines. 

London Fire Brigade Saturday surgeries

Firefighters are available to give fire safety advice between 10am and midday every Saturday at:

  • Kentish Town fire station
  • West Hampstead fire station
  • Euston fire station