Find support that’s right for you with a one-on-one chat

If you’re managing a health condition or disability, we know it can be hard to know what support is available to you and how to access it.

We’re offering a friendly one-off chat to help people on health-related benefits take the first step to getting the support you need.

There’s no pressure to commit to anything, and nothing you need to prepare. We’ll go at your pace.

If you need any help filling out the form please email supportchat@camden.gov.uk.

The kind of support we can talk about

We’ll listen to you about what’s going on and explore support that could make life a bit easier. If anything feels right for you, we can help you get connected to services.

You can choose what you want to talk about - whether it’s just one topic or a few things that matter to you. This could be:

taking up exercise that feels manageable and inclusive
accessible travel options or help with transport costs
starting training or education that suits your pace and interests
opportunities to meet new people and feel more connected
exploring gentle first steps toward work, if and when you're ready
benefits issues – like claiming everything you're entitled to, or questions about recent news stories on health benefits

We are not housing experts and can’t provide housing advice or support with repairs. But we can help you find the right services to support your daily life. Read more about the different types of support we can help you access.

Who you’ll be talking to

You'll be speaking with either Constance or Richard. They're both trained in welfare benefits advice and have a background in health conditions and disabilities.

They have lots of experience helping people access the right support and feel more confident about their options.

Meet the team

What we’ll talk about    

It'll be a relaxed and confidential conversation. We know sharing personal experiences can feel difficult, so you don't have to share anything you don't want to.

Everything you say will be confidential. We're not part of DWP (Department of Work and Pensions) and nothing you say will affect your benefits.

We might talk about: 

the support you've had in the past – what was helpful and what could have been better
the challenges you face – related to health, finances, social connections or taking steps towards work
what’s important to you right now – such as managing day-to-day life, meeting new people, accessing services or feeling more confident
your hopes for the future and what would make a positive difference for you moving forward

After the chat, we can help link you up with the right services. Whether that’s within the Council or with other local organisations.

How it’ll work   

Richard or Constance will call you to arrange a time to speak.

The introductory chat will last no longer than an hour, and we’ll go at your pace. You can take breaks or stop at any time.

We’ll check before the call if there’s anything we can do to make it easier, like arranging a BSL interpreter or other reasonable adjustments.